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Client: Deutsche Lufthansa

Campaign: Is This Art?
Locations: Germany - Berlin, Frankfurt.

Strategy

Marketplace Challenge:

Advert visitors of cultural events (like "Festival of Museums") to Lufthansa's 99€-flights within Germany and Europe. Goal: More sales on all German/European routes. Measurement: a special promotion code, redemption only via the Lufthansa website. Especially for this target group Lufthansa signed a cooperation with Germany's most important art-galleries.

Target audience: Consumer

In general: Culture vultures – people with a good income, interested in arts, culture, and travelling. Especially the 500,000 Visitors of a Museum's Festival in Frankfurt

Size of target audience: 50,000-999,999

Marketing Strategy

Grab the attention by combining the identified interests of the target audience with a price offer using highly frequented places of the target audience as touchpoints. Create interest for knowledge about Lufthansa's 99€ offers.

Marketing Tactics:Artificial communication, linked to promotion codes (for use in web only)

Creative

Creative strategy: Core message and key-element is the price of 99€. But: Like German artist Joseph Beuys once said "everyone's an artist", Lufthansa gave the whole communication an artificial "painting". The subjects showed only the 99€ – painted, framed and exhibited in art-galleries and museums. The difference between art & advertising only became obvious on second view – by reading the "painting's" description.

Results

Unfortunately nobody wanted to buy the Lufthansa "paintings". But they bought flights instead: 5,000 promotion codes were redeemed, leading to an additional turnover of about 500,000 €.

Total Cost: Rollout - Under 50,000

Aditional Reasons For Recognition

We go where the audience is. We communicate things THEY want to hear in a language THEY expect (paintings in this case), both making the communication unexpected but successful.

-- Gerlind Fleischer, Campaign Analyst at r-mark in Berlin.

"We are very greateful for r-mark's involvement in this project. They came up with a cost efficient idea that saved us many thousands in ad costs, yet we saw huge returns on the campaign!"

Erwin Folker, Advertising Rep. Deutsche Lufthansa